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Communicating and listening well: Here’s an obvious one-bilinguals are better communicators.The majority of these soft skills are byproducts of the hard skill that continues to be put on the back burner or brushed aside entirely: learning a foreign language. The soft skills valued in leaders are byproducts of foreign language acquisition. But as employees look beyond individual contributions and into management roles, people skills are paramount. So, what came out on top? “The seven top characteristics of success at Google are all soft skills: being a good coach communicating and listening well possessing insights into others (including others different values and points of view) having empathy toward and being supportive of one’s colleagues being a good critical thinker and problem solver and being able to make connections across complex ideas.” Strong technical skills are a must, particularly for engineers, designers, and so on. Surprisingly, the data revealed that among the eight most important qualities of Google’s top leaders and managers, STEM expertise comes in last. The study, called Project Oxygen, sought to identify key skills and behaviors in the company’s managers. The Washington Post recently reported on a 2013 Google study of its hiring, firing, and promotion data since 1998. “Google” by Carlos Luna on Flickr is licensed under CC BY 2.0